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Orders and shipping

Returns

Your skin

Subscriptions

Shipping and returns

Read our terms

Shipping

Free over $60, sent within one business day.

Where we ship
The US and Canada.
What it costs
Free on orders over $60. Under that, the rate shows at checkout before you pay.
When it leaves
Within one business day, from Laguna Beach.
How long it takes
Usually 3 to 5 business days.
Tracking
A link by email as soon as it ships.
Lost or broken
Write to us and we send a new one, free.

Returns

30 days, and opened bottles come back too.

How long you have
30 days from delivery.
What comes back
Any product, even opened and used.
How to send it
Email care@example.com with your order number. We send a free return label.
Your refund
To the card you paid with, within 10 days of the parcel reaching us.
What can't come back
Gift cards and anything bought on final sale.
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Write to us

An esthetician reads every message and replies within a day.

It's in your confirmation email.

Or email care@example.com.